As a Platinum Support Member, your shop takes priority over non-support members.  When you submit a support request either by phone or by email, know that your request is prioritized.

A shop can call toll free as many times as they need for help and questions

Need support but would rather send an email?  No problem!  Get UNLIMITED detailed and expert email support from an incredibly talented and patient support team.

Emergencies happen, even on Saturdays.  Your BBL Support team is on call every Saturday in case you need us and free of charge for Platinum Support Members.

Join the conversation with the nation’s most sophisticated bridal shops inside the exclusive BBL Systems and Solutions Support Member Facebook Group.

As a Platinum support member you can gain insight from other shops that may be facing the same challenges, or learn new ways to use the industry’s deepest and most sophisticated POS from seemingly unending training videos and tutorials.

BBL works continually to enhance & improve BBL ProfitSystem ©.  Major feature releases occur approximately every 12 to 18 months.  Each included feature is designed to help a shop run more efficiently and influence the bottom line.  A new release will have as many as 100 new features.

Platinum Support Members have access to 1 hour of complimentary individualized training every year.  Training can be used to help your shop set up to use a specialize module within the Profit System, understanding reports, marketing, and more.

Get special access to MyInfo, a web portal for your Brides to easily and seamlessly access and manage information for their own orders as well as orders for the wedding party.

MyInfo is a MUST for any bridal shop looking to streamline operations and provide their brides with top notch service by putting their information right at their fingertips.

As a Platinum Support Member you have access to SMS integration with The Profit System and 300 SMS messages included monthly (more available upon request).

In addition Support members included integrations with Constant Contact and Mail Chimp, the leading email marketing platforms, where your shop and easily push marketing lists right to the programs with a click of a button.

Platinum Support Members enjoy enhanced support with access to complimentary Remote Helpdesk Software.  If something is a bit too complicated or you find yourself short on time, sit back and relax while we take care of it for you.

Want access to the newest most advanced features before your competition?  Platinum Support Members have access to be part of our Best Testing Program.

BBL Systems and Solutions is constantly updating and adding advanced features.  Your shop will have the opportunity to give critical input into the newest features and have access long before any other shop.

Email your purchase orders directly to your vendor or designer.  Send receipts to customers, notification a customer dress is received, or confirmation of an appointment. All can be seamlessly accomplished via email and/or texting, and included in your client care package.

Get special access to integrated web forms that allow your shop to collect information from from your current and prospective brides to be accessed and managed directly in BBL’s The Profit System ©.

Example forms include dress inquiries, appointment requests, wedding registry and more.

As a Platinum Support Service Member you can rest easy knowing that you can backup and secure your most critical POS data, free of charge.  Get unlimited expert guidance from BBL on best practices for your POS data backup and automatic scheduling.

Need to restore your Profit System data?  We’ll help you restore your new data as well.

An added value service where a shop can back up their WinPOS© data. And if needed BBL will provide assistance with the backup data to get you back up and running.

The Profit System is the deepest, most feature rich point of sale in the industry, with modules that can fit the smallest of bridal shops all the way to the industry’s largest multi-store operations.

As a Platinum Support Member you have access to all the most advances features in the industry, including employee scheduling, time clock, QuickBooks Integration, credit card payment integration, Alterations Module, integrated shipping, and much more.

Software problems do not occur often but when they do BBL will correct and make available ‘Hot Fixes’ almost immediately.

Smart Link integration with popular vendors ordering systems to SAVE hours of time.  Current Smartlink integrations are with Dessy, Watters, Jim’s Formalwear, eStyle Central with more coming which allow the shop to import inventory, pricing, color charts, size charts & images, as well as the ability to place orders electronically.

Gain special access to our multiple ecommerce integrations from BIG industry players, such as Syvo, eStyle Central, and Bigcommerce as a Platinum Support Member. You can push your inventory right from The Profit System to your website.